At BingoPLS, your privacy matters. This Privacy Policy explains what personal data we collect, why we collect it, how we use and protect it, and what rights you have as a player registered on our platform. Please read this document carefully before using BingoPLS.
These cards summarize the core principles behind how BingoPLS handles your personal data. The full legal text follows below.
BingoPLS only collects the personal data that is strictly necessary to operate your account, process transactions, and comply with applicable Philippine regulations. We do not collect data for its own sake, and we do not retain it longer than necessary.
BingoPLS will never sell, rent, or trade your personal data to third-party marketers or data brokers. Your information is used solely to operate and improve the BingoPLS platform and to fulfill our legal obligations — nothing more.
All personal and financial data stored by BingoPLS is protected using industry-standard encryption. Access to player data is restricted to authorized personnel only, and all internal data access is logged and audited on a regular basis.
As a BingoPLS player, you have the right to access, correct, and request deletion of your personal data. You may also object to certain types of data processing. We will respond to all data rights requests within a reasonable timeframe and at no charge.
BingoPLS uses cookies and similar tracking technologies to improve your experience on the platform. We explain exactly what cookies we use, why we use them, and how you can manage your cookie preferences directly in your browser settings.
In the unlikely event of a data breach that affects your personal information, BingoPLS will notify affected players promptly and take immediate steps to contain the breach, assess its impact, and prevent recurrence — in line with applicable data protection obligations.
This Privacy Policy ("Policy") describes how BingoPLS ("BingoPLS," "we," "us," or "our") collects, uses, stores, shares, and protects the personal data of individuals ("you," "Player," or "User") who access or use the BingoPLS online casino platform, including the website at bingopls.com and any associated mobile applications (collectively, the "Platform").
BingoPLS is committed to protecting your privacy and handling your personal data with transparency, integrity, and care. This Policy is intended to give you a clear and honest picture of our data practices so you can make informed decisions about your use of the Platform.
By registering an account or using the BingoPLS Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. This Policy should be read together with our Terms & Conditions and Responsible Gaming Policy.
BingoPLS acts as the data controller in respect of the personal data collected through the Platform. As data controller, BingoPLS determines the purposes and means by which your personal data is processed.
If you have any questions or concerns about how BingoPLS processes your personal data, or if you wish to exercise any of your data rights, you may contact our Data Protection team using the contact details provided in Section 15 of this Policy.
BingoPLS collects the following categories of personal data from players and Platform visitors:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID number | Account registration, KYC verification, age verification |
| Contact Data | Email address, mobile number, residential address | Account communication, support, regulatory compliance |
| Financial Data | GCash number, PayMaya account, BPI/BDO/Metrobank account details, transaction history | Deposit and withdrawal processing, fraud prevention |
| Technical Data | IP address, device type, browser type, operating system, session data | Platform security, fraud detection, service improvement |
| Usage Data | Games played, bet amounts, session duration, login history | Responsible gaming monitoring, personalization, analytics |
| Communications Data | Live chat transcripts, support emails, feedback submissions | Customer support, dispute resolution, quality assurance |
| Marketing Preferences | Opt-in/opt-out status, preferred communication channels | Sending promotional offers and updates where consented |
We do not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where required by law or where you voluntarily provide such information in the context of a responsible gaming self-assessment.
BingoPLS collects personal data through the following means:
BingoPLS uses your personal data for the following purposes:
BingoPLS processes your personal data on the following legal bases, depending on the specific purpose of processing:
BingoPLS does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
BingoPLS retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
As a general rule, BingoPLS retains player account data for a minimum of five (5) years following account closure, in accordance with applicable Philippine anti-money laundering regulations. Financial transaction records may be retained for longer periods where required by law.
Where personal data is no longer required for any lawful purpose, BingoPLS will securely delete or anonymize it in accordance with our internal data retention and disposal procedures.
BingoPLS implements appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:
While BingoPLS takes all reasonable steps to protect your data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your account credentials and for ensuring the security of the device you use to access the Platform.
BingoPLS uses cookies and similar tracking technologies (such as web beacons and pixel tags) on the Platform. Cookies are small text files placed on your device that help us recognize you, remember your preferences, and understand how you use the Platform.
We use the following categories of cookies:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Essential for the Platform to function, including session management and security features. | No — required for basic functionality |
| Functional | Remember your preferences such as language settings and game display options. | Yes — via browser settings |
| Analytics | Help us understand how players use the Platform so we can improve performance and user experience. | Yes — via browser settings |
| Marketing | Used to deliver relevant promotional content to you based on your Platform activity and preferences. | Yes — via browser settings or account preferences |
You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the Platform. For instructions on managing cookies in your specific browser, refer to your browser's help documentation.
Subject to applicable Philippine data protection law, you have the following rights in relation to your personal data held by BingoPLS:
To exercise any of these rights, please contact BingoPLS using the details in Section 15. We will respond to all data rights requests within thirty (30) days of receipt. We may need to verify your identity before processing your request.
The BingoPLS Platform is strictly intended for individuals who are 21 years of age or older, in accordance with the minimum legal age for casino-style gambling in the Philippines. BingoPLS does not knowingly collect personal data from individuals under the age of 21.
If BingoPLS becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. Any deposits made by an underage player will be returned to the original payment method after deducting any bonuses received.
BingoPLS primarily stores and processes player data within the Philippines. In certain circumstances, personal data may be transferred to and processed in countries outside the Philippines — for example, where BingoPLS uses cloud infrastructure providers or game software partners whose servers are located abroad.
Where such transfers occur, BingoPLS takes appropriate steps to ensure that your personal data receives an adequate level of protection, including through the use of contractual safeguards such as standard data protection clauses. By using the BingoPLS Platform, you consent to such transfers where they are necessary for the delivery of our services.
BingoPLS reserves the right to update or amend this Privacy Policy at any time. When material changes are made, we will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect. The date of the most recent revision is indicated at the top of this page.
Your continued use of the BingoPLS Platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated Policy. If you do not agree to the revised Policy, you must cease using the Platform and may request account closure by contacting our support team.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way BingoPLS handles your personal data, please contact our Data Protection team. We are committed to resolving all privacy-related inquiries promptly and transparently.
You also have the right to lodge a complaint with the relevant Philippine data protection authority if you believe that BingoPLS has not handled your personal data in accordance with applicable law. We encourage you to contact us first so we have the opportunity to address your concerns directly.
For responsible gaming concerns, including self-exclusion requests or deposit limit adjustments, please visit our Responsible Gaming page or contact support directly.
Your privacy and security are our top priorities. Now that you understand how BingoPLS protects your data, join thousands of Filipino players enjoying live dealer games, slots, and more. Must be 21 years or older to register.